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Human Connection and Cultural Intelligence in the Age of AI

Length: 60 minutes
Format: Online, Live Workshop

Date: Wednesday, January 28, 2026
Time: 6:00PM - 7:00PM ET
Price: Free
Reserve Your Seat

Human Connection and Cultural Intelligence in the Age of AI

As advances in technology, education, and global exchange continue to accelerate, organizations must deepen their understanding of cultural differences in behavior and communication to succeed. Today, it is no longer enough to offer a profitable partnership; leaders and organizations must also demonstrate adaptability, awareness, and respect for the environments in which they operate. Integrating cultural intelligence into everyday operating practices is therefore essential.

​Research shows that organizations that embed cultural intelligence into their strategy experience stronger customer engagement, revenue growth, higher customer satisfaction, improved team performance, and fewer costly missteps. This workshop begins by defining cultural intelligence and examining its role in organizational success within an increasingly complex and AI-influenced world. Participants will explore how AI impacts communication and decision-making, why cultural intelligence matters more than ever, and what supports (or hinders) successful implementation. The session also addresses the benefits, financial impact, and measurement of cultural intelligence in practice.

Participants will then develop a practical approach for integrating cultural intelligence into their organization, supported by interactive exercises and planning tools designed for immediate, real-world use.

Team Collaborating.
Reserve Your Seat

Key Takeaways

  • Deepen understanding of how culture and technology together shape communication, relationships, and workplace dynamics.
  • Strengthen the ability to communicate clearly and effectively across cultures in AI-supported and digital environments.
  • Build inclusive, trust-based teams that value diverse perspectives while navigating rapid technological change.
  • Apply practical tools to lead across cultural differences with sound judgment, empathy, and intentional human connection.

Meet Your Workshop Presenter

Kendel A. Paulsen, MA, CDCS, ACC

With over 30 years of experience ranging from government contracting to nonprofit leadership, Kendel Paulsen is a dynamic leader with highly polished strategic planning, collaboration, and communication skills. She has enjoyed success building, leading and mentoring teams both within the workplace and across external communities. Kendel is the owner of Women’s Empowerment 
Coaching and Consulting, LLC and is the board chair for two non-profits in the D.C. Metro area focused on women’s health and community development. At the university level, Kendel is a certified Executive Education Instructor focusing on Cultural Intelligence and Organizational Leadership.  She holds an M.A. in Organizational Management, an Associate Coaching Certification from the International Coaching Federation, a certificate in Executive Training, and a certified administrator for the LINC Personality Profiler Assessment tool.

www.linkedin.com/in/kendel-paulsen
www.kendelpaulsen.com
Kendel Paulsen

Is this workshop right for you?

Human Connection and Cultural Intelligence in the Age of AI is tailored to emerging leaders and executives at any point along their career journey, looking to:
  • Strengthen trust and human connection in AI-influenced workplaces.
  • Prevent avoidable misunderstandings and relationship breakdowns.
  • Lead diverse teams with empathy, clarity, and sound judgment.
  • Support a healthy culture and employee well-being during rapid change.

Interested in more Zschool Leadership Workshops?

Make sure you review the entire series of the Zschool Leadership Workshops. You may find many of them are exactly what you're looking for. If that's the case, our subscription offering is just right for you!
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  • Home
  • Partnership
  • Courses
    • Our Courses >
      • Big Data
      • AI and Creative Computing for Digital Business Transformation
      • Creative Coding & Visualization
      • Customer Experience
      • Design Thinking
      • Digital Accelerator
      • Digital Marketing
      • Disruptive Leadership
      • Emergent Leadership
      • Innovative Collaboration
      • IT and Cybersecurity Leadership
      • Managing a Remote Workforce
      • Personal Finance
      • Strategic AI
      • Strategic HR
      • Transformative Leadership
      • Transformative Leadership for the Digital Economy
      • Women in Leadership
    • Workshops
  • About
    • About us
    • Mission & Values
    • Frequently Asked Questions
    • Testimonials and Case Studies
    • Video Testimonials
  • Contact